Frequently Asked Questions

Q: What time do you open?
A: Gates open at 10:00 a.m. with the first post at 1:45 pm on live race days. The simulcasting room opens at 9:00 a.m. every day.

Q: The site says live racing starts at 10 am but first post is at 1:45 pm. Which is it?
A: The gates for general admission open for live racing at 10 am. The first live race is run at 1:45 pm.

Q: How old do I have to be to make a wager?
A: The minimum wagering age is 21 years old.

Q: Do you have an age policy?
A: Persons under the age of 18 years old must always be accompanied by an adult. Also, patrons under the age of 21 are not permitted in the simulcast room on live race days.

Q: Do you charge for parking?
A: No, parking is free.

Q: I want to purchase a box, but I am bringing children. Are they still free?
A: Children under 10 get free general admission, but they must have a purchased seat in boxes and tables.

Q: Do you allow dogs?
A: Arizona Downs welcomes emotional support service animals however; you must provide proof of service needed from a health professional.

Q: Can I bring in a cooler with beverages, food or snacks?
A: Coolers and outside food and beverages are not permitted in the main facility.

Q: Do you have wheelchair accessibility?
A: Arizona Downs is wheelchair accessible and provides handicap seating.

Q: Do you have a re-entry policy?
A: Patrons are allowed re-entry but must have their hand stamped at the designated exiting gates before leaving to re-enter.

Q: Do you have Wi-Fi?
A: Yes, public Wi-Fi is available to our patrons.

Q: Do you have any ATM’s?
A: Yes, we have an ATM located outside the simulcast room.

Q: Can I use a debit/credit card to make a wager?
A: No, wagers can only be made with cash.

Q: What happens if it is raining? Do you cancel? Can I get a refund on my tickets?
A: Our Rain Check policy is as follows: If live racing does not occur for any reason, tickets may be exchanged for the same priced seat on any other live race day within the same season for which tickets are purchased. Ticket is not subject to any refund and shall bear no cash value.